Terms of Service
These terms describe use of the PixelCore website and platform within your relationship with PixelBoard.
1. Acceptance of Terms
By accessing or using the platform, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
2. Ownership and use
PixelCore offers ownership instead of licensing. The scope of ownership, usage rights, delivery, deployment, maintenance and support is defined in the agreement between your organization and PixelBoard. Rights and obligations are governed by that agreement.
3. Service Level Agreement (SLA)
We guarantee a 99.9% uptime SLA for all Enterprise customers. In the event of downtime exceeding this threshold, applicable service credits will be provided. Scheduled maintenance windows will be communicated at least 48 hours in advance and will occur during off-peak hours whenever possible.
4. User Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to use the platform in compliance with all applicable local, state, national, and international laws and regulations.
5. Limitation of Liability
In no event shall our company, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the service.